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How to compare Dual Energy prices with Business Energy UK

Switching energy suppliers can be a smart money-saving tactic, whatever stage you're at in your current energy contract.

If you're interested in what the UK company Dual Energy has to offer, look no further than this handy guide! Understanding the tariffs available is important to help you make an informed decision for your business, whether you're looking for a fixed-rate or variable energy contract.

Who is Dual Energy?

Founded in 2009, Dual Energy is an award-winning independent business energy supplier which provides competitive energy prices and Smart Meter billing.

With a focus on low prices and improved UK-based customer service, the Worthing-based company offers an alternative to the 'Big 6' to small businesses. A supplier of both business electricity and gas, they currently provide energy to over 80,000 SME customers.

Working within the government's smart initiative, Dual Energy installs a smart meter free-of-charge to all its customers, with no additional transportation and installation fee. Due to this policy, 85% of their customers now receive the money-saving benefits of smart technology, including accurate billing and automated readings.

Dual Energy Business Electricity Rates and Tariffs

Dual Energy offers a wide range of tariffs to small and medium-sized businesses in the UK, including fixed-rate and variable contracts.

Their personalised service guarantees a plan that is right for your business, whether you're looking for a short-term contract or a longer one, lasting up to three years. If you're an SME looking for the best dual fuel deals, their business energy prices are certainly worth considering.

Here are the specific business electricity tariffs they offer:

Fixed-rate contract

Often the cheapest option, Dual Energy offers a range of different fixed-rate contract options, called SMARTSaver tariffs. Though contract terms vary, here are some of the features of their SMARTSaver tariffs:

  • Electricity at fully fixed prices for 1, 2 or 3 years.
  • Free Smart Meter installation.
  • Optional annual price review each year after the first 12 months.
  • Price match available, enabling you to save money if you're able to find a better energy deal elsewhere.

Variable-rate contract

With a variable rate contract, your energy price can vary throughout your plan. Dual Energy's variable tariffs offer more freedom than fixed rates do, though the amount you pay is subject to change.

  • You can select from different meter profile classes depending on your electricity usage, such as 18.4 p/kWH + 65p/day standing charge or 18.4 p/kWH + 95p/day standing charge.
  • The price you pay may go up and down in relation to wholesale price shifts.
  • No security deposit is required.

Deemed or out of contract rates

The third option offered by this supplier is non-contracted energy, which covers both deemed and out of contract rates.

Though these will cost your business more in the long-term, they may be a good temporary option if you're changing premises or between energy suppliers.

  • If you've not agreed to a contract, you can pay deemed or out-of-contract rates.
  • These may be charged in the interim period when a business premises changes hands.
  • These will be higher than fixed-rate or variable contracted rates but may offer a good temporary option for your business.

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Additional Dual Energy Business Contract Information

In addition to the dual-fuel tariffs listed above, this supplier offers a number of extra benefits and features. If you've still got unanswered questions, here is a little extra info about Dual Energy and the gas and electricity services they provide to their customers.

  1. To ensure accurate billing and automatic reads (which are usually provided to customers around 4 to 6 weeks after switching), Dual Energy offers free smart meters to all customers. This really makes the supplier stand out from its competitors.
  2. They also supply budget plans based on energy consumption, which customers are encouraged to use to spread energy costs throughout the entire year. This prevents any sudden increases in your energy bills and allows you to pay more now to save later in the year.
  3. Dual Energy is one of the few UK companies that offer prepayment meters to businesses. This makes them the perfect energy supplier for businesses with poor or no credit history.

Pros and Cons of Switching to Dual Energy Services

Switching your business gas to the UK owned electricity supplier Dual Energy has both its benefits and its drawbacks. Here are just some of the pros and cons associated with switching to them:

Pros

  • Competitive multi-year dual fuel tariffs: Unlike other multi-year products on the market, Dual Energy offers an assurance that you won't pay a premium for selecting a longer-term dual fuel tariff.
  • No security deposit: If business customers have a credit score of more than 16, this provider does not require a security deposit. If you're just starting up your business and lack the funds to pay a hefty deposit, this may be the perfect solution for you.
  • Price match: Dual Energy has a price match policy, which means they'll endeavour to match any competitive deal for you. Their three-year contracts also have a price match guarantee - if you find a cheaper price during the price review period, you can leave the provider without penalty.
  • Great customer service: One of the main focuses of this supplier is personalised customer service. The customer care team, which you can contact via phone, email, social media or letter, are available during office opening hours to answer any questions you may have.

Cons

  • No online billing: Dual Energy does not offer online billing, unlike some other business electricity suppliers.
  • Direct Debit payment only: You cannot pay via cash or cheque with this company- only Direct Debit is accepted.
  • No green/renewable products: Although their Fuel Mix contains 11.3% renewable energy, they do not offer any exclusively green or renewable packages. If you're focused on your company's environmental impact, this may not be the provider for you.

How to switch your business energy supplier to Dual Energy

Whatever stage you're at in your current contract, switching your business energy supplier to Dual Energy couldn't be easier. Simply follow these simple steps to score the best dual fuel deal on the market!

  1. Look at your current contract. Before you can switch, you need to understand your current business energy deal. Read your energy contract or most recent energy bill as soon as possible, because you can start arranging a switch up to six months before the end of your contract term.
  2. Find a new contract. If you contact Dual Energy using their details listed online, they will be able to advise you about your tariff options. Based on your projected consumption and additional features available, select the one that best suits your business' needs.
  3. Give notice at the end of your contract period. You'll need to inform your current supplier that you'll be switching to Dual Energy within an agreed notice period or 'switching window', which is usually 30 days. While domestic energy suppliers usually handle this for you, businesses are obligated to inform suppliers themselves.

After you've completed these steps, simply sign up for the dual fuel tariff of your choice with Dual Energy, and you're all set!

Frequently Asked Questions

Providing competitive gas and electricity tariffs to SME customers, Dual Energy is an increasingly popular business energy supplier.

There are several benefits of taking out a dual fuel tariff with this provider. Not only do they offer a price match guarantee, but they also install a smart meter in every business premise free of charge, providing business customers with automated readings and accurate billing.

If you're currently paying deemed or out-of-contract rates, switching to a dual fuel tariff with this supplier will certainly save you money on your business gas and electricity.

Though a new supplier does not always guarantee savings, Dual Energy's fixed and variable rate tariffs can certainly provide massive savings to smaller firms in the UK.

Once you've taken out a dual fuel contract with Dual Energy, if you find a better deal elsewhere, they may price match your energy bills. Alternatively, you may be able to switch providers free of charge. Either way, you're guaranteed to receive the cheapest business energy available.

Dual Energy is known for its personalised, UK-based customer service.

You can contact their energy experts in a variety of ways:

  • Call them on 01903 703400.
  • Send them an email to customer.services@dual-energy.co.uk.
  • Contact them on Twitter and LinkedIn.
  • Reach out via post by writing to:

Dual Energy, Premium House, The Esplanade, Worthing BN11 2BJ

The easiest way to get a business quote from this energy supplier is to use our comparison function. By simply looking up the provider in the search bar, you'll be able to compare dual fuel deals and find the best price available for your business.

Alternatively, you can also reach out directly to the supplier to discuss the dual fuel tariffs available to you. Browse their website, and get in touch using one of the channels detailed above.